How We Manage Your Account & Information
Your account with mpoagen is governed by our terms of service, which cover account creation, deposit and withdrawal rules, and how we handle your personal information. Deposits via DANA, OVO, GoPay and QRIS are recorded on your account statement within minutes. Withdrawals are verified against your
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payment method before processing — this protects both you and our platform. We retain your account history for the duration of your membership and for a period after account closure where local law permits. Your data is encrypted in transit and stored on secure servers. We
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do not share your payment details with third parties except where required by law or to complete your transactions. Access to your account depends on you maintaining your login credentials; if you forget your password, you can reset it via email or support contact. Account closure
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requests are processed within five business days. If you believe your data has been mishandled, you can contact our support team to request an audit or correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.